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The growing use of AI in banking

Since the advent of ChatGPT, several banks are charging ahead to take primacy in harnessing the burgeoning technology. As the banking sector further ventures into the new space, we cover the many internal and external use cases for AI and machine learning technology.

included in this trendline
  • Neobank Bunq rolls out customer-facing gen AI tool
  • What bank, fintech execs are saying about AI
  • A year after ChatGPT’s launch, how do banks stack up?
Our Trendlines go deep on the biggest trends. These special reports, produced by our team of award-winning journalists, help business leaders understand how their industries are changing.
Davide Savenije Editor-in-Chief at Industry Dive.