NEW YORK, N.Y. - Narmi, a leading provider of digital banking solutions, today announced the availability of Narmi Functions. The platform tool is designed to offer unparalleled customization options for financial institutions, enabling them to leverage platform data to craft bespoke platform extensions that enhance capabilities for both staff and end users.

“Understanding each financial institution's unique needs and strategies is at the heart of Narmi’s mission. Narmi Functions is our commitment to those looking to build custom experiences for their users more quickly than ever before in order to stay ahead in the rapidly evolving market environment,” said Chris Griffin, Co-founder of Narmi.

Leveraging the data in Narmi’s Account Opening and Digital Banking platforms, financial institutions can use Narmi Functions to connect their platforms to their existing tech stack, including Hubspot, Microsoft Teams, Slack, Salesforce, Twilio, and many more. 

The impact of Narmi Functions on a financial institution is real. Notable use cases include:

• Increasing the engagement of newly onboarded account holders by building automated onboarding workflows with personalized product offerings.
• Increasing application conversions by automatically notifying staff when an application has entered into manual review. 
• Automating data reports to track outcomes for any part of the platform (support message volume, number of new applications per week, average number of logins, etc).
• Streamlining staff’s manual work by automatically locking inactive users who haven’t logged into the financial institution in six months. 

Grasshopper Bank (the client-first bank built for the business and innovation economy) has already leveraged Narmi Functions to streamline their customer success message workflows, saving them hours of manual work each week.

"This integration, harmonizing with our existing workflow, is set to make supporting clients even easier for our Client Services team by eliminating the need to bounce back and forth between two different message centers." - Andrew Braun, Director Engineering and Platforms at Grasshopper.

Financial institutions have the flexibility to develop customizations in the manner that best suits the makeup of their team. They can opt to build extensions from the ground up directly in the admin portal, modify a pre-designed template provided by Narmi, or collaborate with a third-party agency for expert support on more complex applications. 

As the latest addition to Narmi’s Openness Ecosystem, Narmi Functions equips financial institutions to deliver true platform personalization that improves efficiency and enhances each part of the user and staff experience.

To learn more about how Narmi Functions can revolutionize a financial institution's digital experience, please visit https://www.narmi.com/narmi-functions.