Technology


  • The exterior of a Citizens Bank is pictured.
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    Kate Tornone/Banking Dive
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    Q&A

    Citizens CIO: ‘Human in the loop’ still key for banks using genAI

    Although the bank’s chief information officer said Citizens won’t employ direct-to-consumer applications of generative AI this year, it’s something he envisions happening in a year or so.

    By July 26, 2024
  • Stephane Lintner, Jiko co-founder and CEO
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    Permission granted by Jiko
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    Fed cites digital bank Jiko over capital planning woes

    The central bank is requiring the startup, which bought a bank in 2020, to submit a liquidity risk management plan with steps to diversify its funding sources and enhanced stress test scenarios.

    By July 24, 2024
  • Explore the Trendline
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    Morris MacMatzen / Stringer via Getty Images
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    Trendline

    Data-driven disruption

    More often than not, an innovator may see disruption as an enhancement to be embraced. And sometimes the innovators are the establishment.

    By Banking Dive staff
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    Courtesy of Revolut Press Kit
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    Revolut faces more fraud claims than other UK banks: report

    A spokesperson said the fintech investigates each fraud claim independently of other cases, and that it takes such claims “incredibly seriously.”

    By July 24, 2024
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    Courtesy of Mastercard
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    FTC demands pricing input from JPMorgan, Mastercard

    The Federal Trade Commission demanded information from the megabank, card network and other companies to better understand how consumer data is being used in pricing.

    By Lynne Marek • July 24, 2024
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    Dan Kitwood/Getty Images News via Getty Images
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    BlockFi prepares to make customers whole

    The crypto firm’s bankruptcy plan was approved in September. It announced Monday the sale of its FTX claims, part of its plan to pay customers back, at a “substantial premium to the[ir] face value.”

    By July 23, 2024
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    Courtesy of Green Dot
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    Fed fines Green Dot $44M

    The consent order has been expected since February, when Green Dot revealed that reasonable associated losses could total $50 million.

    By July 22, 2024
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    RyanJLane via Getty Images
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    Sponsored by Huron

    A regional U.S. bank’s path to digital excellence with Workday

    A financial institution collaborated with a consulting firm to implement a suite of cloud-based applications.

    July 22, 2024
  • A closeup of JPMorgan Chase's headquarters in New York.
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    Michael M. Santiago via Getty Images
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    JPMorgan, UBS and others see effects of IT outage

    Trading was delayed at JPMorgan and Nomura, media outlets reported. UBS saw problems related to legacy systems inherited from Credit Suisse. Charles Schwab warned users not to place duplicate trades.

    By July 19, 2024
  • Green Dot GO2bank
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    Courtesy of Green Dot
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    Green Dot execs misled shareholders about declining business, lawsuit says

    A former Green Dot employee alleged Monday that company leaders misrepresented how an important line of business was performing while also knowing about issues that would lead to an expensive Fed consent order.

    By July 17, 2024
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    Chip Somodevilla via Getty Images
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    SEC drops enforcement action against Paxos

    The SEC dropping its enforcement action against Paxos a year after issuing the firm a Wells notice may have reignited the crypto regulation debate.

    By July 17, 2024
  • Consumer Financial Protection Bureau Director Rohit Chopra testifies before the Senate Banking, Housing and Urban Affairs Committee April 26, 2022 in Washington, DC.
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    Win McNamee via Getty Images
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    6 ways the CFPB wants to keep its eyes on fintech middlemen

    Clearer guidance around “rent-a-bank,” open banking and buy now, pay later will ensure more consumers benefit, Director Rohit Chopra said in remarks last week.

    By July 17, 2024
  • Booth and sign for Federal Reserve payments services at Nacha conference in May 2024.
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    Lynne Marek/Banking Dive
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    FedNow zooms past RTP participation in inaugural year

    The Federal Reserve’s nascent instant payments system has collected hundreds of bank participants across the country in its first year of operations, although a few major banks are holdouts.

    By Lynne Marek • July 17, 2024
  • Citi CEO Jane Fraser joins a meeting hosted by U.S. President Joe Biden with corporate chief executives and members of his cabinet to discuss the looming federal debt limit in the South Court Auditorium in the Eisenhower Executive Office Building on October 06, 2021 in Washington, DC.
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    Chip Somodevilla / Staff via Getty Images
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    Citi leans on tech modernization to fix data quality management failings

    Days after federal regulators hit the bank with more than $135 million in fines, CEO Jane Fraser said Citi's transformation efforts addressed "decades of underinvestment."

    By Matt Ashare • July 15, 2024
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    Permission granted by Avenga
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    Sponsored by Avenga

    Is data the enemy of efficient marketing?

    Discover how proper data utilization can transform your marketing strategies and drive remarkable results.

    By Matthew Baker, Consulting Director at Avenga • July 15, 2024
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    Permission granted by HTC
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    Sponsored by HTC VIVE

    Extended reality promises a solution to banks’ woes. Can it deliver?

    XR technology is revolutionizing employee training and customer experiences for banks. What makes it impactful?

    July 15, 2024
  • A 'Citi' sign is displayed outside Citigroup Center near Citibank headquarters in Manhattan on December 5, 2012 in New York City.
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    Mario Tama via Getty Images
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    Column

    Dive Deposits: It was Citi’s week and, arguably, everybody won

    The bank shook off fresh penalties by reporting skyrocketing revenue in its banking unit. It’s no wonder Citi granted $41 million to its banking chief. But a rival for that job may be glad he left.

    By July 12, 2024
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    Leon Neal / Staff via Getty Images
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    Former FTX execs Wang, Singh to be sentenced this fall

    Both cooperated with the prosecution and testified against their former colleague, Sam Bankman-Fried. This will "very likely" reflect in their sentences, one attorney told Banking Dive.

    By July 10, 2024
  • A sign hangs above an entranceway to a Capital One Café on February 19, 2024, in Miami, Florida.
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    Joe Raedle / Staff via Getty Images
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    Capital One leans on its cloud maturity to support AI adoption

    “It's difficult to imagine doing AI at scale without a solid foundation of experience using and scaling applications in cloud,” said Aparna Sinha, the bank’s senior vice president and head of AI product.

    By Matt Ashare • July 10, 2024
  • The Federal Deposit Insurance Corp. headquarters in Washington, D.C.
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    Anna Hrushka/Banking Dive
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    FDIC downgrades Forbright Bank’s CRA score

    The demerit stems from a relationship the bank had with a third party that ended more than two years ago, a source familiar with the evaluation said.

    By July 9, 2024
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    Chris McGrath via Getty Images
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    Crypto theft doubles to $1.38B in 2024’s first half

    The May theft of more than $300 million in Bitcoin from Japanese crypto exchange DMM Bitcoin is the largest digital currency heist so far this year.

    By Alexei Alexis • July 8, 2024
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    Spencer Platt / Staff via Getty Images
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    Q&A

    How banks are thinking about genAI

    As more banks turn generative AI ideation into implementation, the technology’s biggest impact may come in translating legacy code, said Accenture’s global banking lead.

    By July 3, 2024
  • Legal finance
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    matt_benoit via Getty Images
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    Silvergate pays $63M to settle with SEC, Fed, California regulator

    The company and two of its executives settled allegations against them. Silvergate’s former CFO, however, did not, and eyes a civil trial.

    By July 2, 2024
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    Dan Kitwood / Staff via Getty Images
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    Crypto firm Abra settles with 25 states for operating without a license

    Abra agreed to repay customers some $82 million in crypto. CEO Bill Barhydt said all but $2 million, yet to be claimed, has been repaid.

    By June 27, 2024
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    Avosb via Getty Images
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    Evolve data breach adds to woes of Synapse partner

    Customer data was released to the dark web, the bank said, two weeks after the Fed handed Evolve an enforcement action regarding its partnerships.

    By June 26, 2024
  • Bank of America signage is shown with a reflection in the glass above it
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    Spencer Platt / Staff via Getty Images
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    Bank of America zeroes in on innovation with business banking app

    The team behind the bank’s CashPro app aims to stay a step ahead of rivals, in part by working closely with clients on improvements, said Jennifer Sanctis, the app’s product head.

    By June 24, 2024