CODE Credit Union and Narmi, a leading provider of digital banking solutions, are thrilled to announce the successful launch of Narmi’s Consumer Digital Account Opening product at CODE CU, revolutionizing the credit union’s member onboarding experience.
CODE CU is a member-owned credit union based in Dayton, Ohio, dedicated to improving its members’ financial lives by providing a comprehensive suite of financial services since 1940. To continue its commitment of delivering best-in-class member experiences, CODE Credit Union recognized the need to prioritize a modern digital front door that would allow them to transform and streamline the account opening process.
Through their partnership with Narmi, CODE CU now meets all three of their product objectives, allowing applicants to open a new account in under three minutes anytime, anywhere on the device of their choosing. CODE CU's staff is also equipped with instant KYC (Know Your Customer) with up to 100% automated decisioning, and an administrative portal that provides quick insights into all applications flowing into the credit union.
“Partnering with Narmi has allowed us to fulfill our vision of creating a seamless digital branch experience for our members,” said Scott Rutherford, CODE Credit Union’s President and CEO. “This digital front door will allow members to open accounts with CODE quickly and securely from any device, anywhere.”
Urgency and execution are key pillars for CODE CU’s operational success, and Narmi’s alignment and ability to deliver was crucial to the successful launch. In partnership with Narmi’s implementation team, CODE CU was able to achieve a launch in just 67 days through a direct integration with CODE CU’s core banking provider, Jack Henry Symitar via the SymXChange API.
“This collaboration with CODE CU marks a significant milestone in their digital journey,” stated Nikhil Lakhanpal, Co-Founder of Narmi. “With Narmi’s technology CODE CU can enhance their existing commitment to innovation and deliver an unparalleled digital experience to their members.”
About CODE CU
CODE Credit Union is a $160 Million member-owned financial institution dedicated to serving the Miami Valley with a strong commitment to making members’ financial lives easier. CODE CU offers a comprehensive suite of financial services with a strong emphasis on community and member satisfaction. CODE is currently welcoming members that live, work, worship or attend school in seven Ohio counties including Montgomery, Miami, Darke, Clark, Green, Warren and Preble.
About Narmi
New York City-based Narmi's digital platform empowers financial institutions to unlock the very latest capabilities in digital banking and account opening, enabling them to move faster, tap new growth opportunities, and achieve true digital transformation. The Narmi platform was built with the customer experience in mind, empowering financial institutions with an experience that is always effortless, current, and dependable. As a result, Narmi's customers are seeing as much as 3x account growth in less than 30 days and 4x deposit growth in as little as 90 days. Additionally, Narmi's financial institution clients are winning awards like Bankrate's 2020 Best Online Bank and Nerdwallet's Best Bank of 2021 for Online Experience. For more information, please visit www.narmi.com