interface.ai, a leading provider of agentic AI solutions for community banks and credit unions, has secured funding in a round led by Avataar Venture Partners. The announced investment marks a significant milestone for the company, which has been bootstrapped since its inception. With this capital, interface.ai aims to extend its innovative AI platform to over 1,000 financial institutions, solidifying its position as a market leader in self-service banking solutions.
Having reached several tens of millions of dollars in revenue and serving around 100 customers, interface.ai has demonstrated its ability to scale and meet the evolving needs of community banks and credit unions. The company was recently highlighted in Forbes as the most successful bootstrapped fintech startup, further validating its approach to redefining customer engagement in the financial sector.
Transforming Customer Support with AI-Driven Efficiency
As consumer demand for fast, seamless service continues to grow, financial institutions are struggling to meet these expectations using traditional customer support models. Banks and credit unions often operate with hundreds of systems and a wide range of products, making it difficult for human agents to efficiently address all customer needs. Interface.ai’s AI-powered platform addresses this challenge by using BFSI-specific algorithms and pre-built adapters to handle inquiries more effectively.
With its AI agents available through voice, chat, and co-pilot experiences, the platform acts as a primary support channel, resolving up to 60% of routine inquiries autonomously. This capability not only reduces operational costs but also enables human agents to focus on complex, high-value interactions. CEO Srinivas Njay emphasized the transformative impact of the technology, noting that “Our AI agents don't just react—they anticipate needs, provide tailored advice, and autonomously guide individuals toward long-term financial wellness.”
Njay’s vision for the company is rooted in a personal mission to democratize financial wellness. Inspired by his father’s legacy in community financial services, Njay aims to democratize access to financial advice and help individuals achieve stability and growth, regardless of background.
Backing a Vision for AI-Driven Banking Innovation
Avataar Venture Partners, the lead investor in this round, shares interface.ai’s vision of transforming the banking sector through AI technology. Nishant Rao, Founding Partner at Avataar Venture Partners, expressed confidence in the company’s trajectory, stating, “Sri and Bruce have done a stellar job in building an at-scale company from the ground up, and we are super inspired by their future vision to better serve and impact over 150 million American lives. In fact, I genuinely believe interface.ai can become a billion-dollar revenue company!”
Avataar’s #OperatingVC model goes beyond financial backing by providing strategic guidance and operational support. This close partnership will help interface.ai optimize its growth, expand its AI-driven platform, and meet evolving regulatory needs. The company also plans to invest in advancing its proprietary AI capabilities to meet the evolving regulatory and compliance needs of its customers, ensuring it remains a leader in delivering high-quality, secure AI solutions to community banks and credit unions. As interface.ai scales its reach to over 1,000 institutions, it is poised to redefine AI-driven banking experiences for millions of Americans.