WyHy Federal Credit Union, one of the leading credit unions serving the state of Wyoming, is excited to debut a new digital account opening service for prospective members, starting immediately. The new consumer account opening product, powered by digital banking fintech Narmi, will revolutionize WyHy’s member onboarding experience through a quick, seamless, and secure platform.

The integration of Narmi’s consumer account opening capabilities is a significant step for WyHy Federal Credit Union, which historically has onboarded all members in-branch. New members will now be able to open accounts in less than three minutes entirely online, on the device of their choice – the latest development in WyHy’s pursuit of ambitious deposit goals, alignment with industry best practices, and cutting-edge strategic acumen. 

WyHy Federal Credit Union and its members will also benefit from ironclad defenses against fraud resulting from Narmi’s network of security partners, including an integration with end-to-end security risk solution Alloy. WyHy’s new fraud protection capabilities include instant KYC (Know Your Customer) verification that provides up to 100% automated decisioning, and a portal that allows staff to review all incoming applications with ease, among other functions. 

“This partnership with Narmi is essential to provide a digital account opening option for our members that we were previously missing,” said Matt Ballou, Chief Retail Officer of WyHy Federal Credit Union. “In today’s world of technology and ease at our fingertips, not having a smooth, fast, and efficient account opening just wasn’t an option. We are thrilled to offer this ease of membership tool at WyHy!”

Narmi was able to achieve a successful launch through a strong integration with WyHy’s Symitar Episys core via the SymXChange API. WyHy also onboarded three Narmi Functions, part of Narmi’s Open Platform that allows financial institutions to build bespoke features. Through Narmi Functions, WyHy will be able to automate the creation of AANs; see automated email notifications to staff when an application hits manual review; and have a TransUnion report delivered directly on core. 

"Narmi’s partnership with WyHy is a testament to our commitment to the Symitar community, and we are very excited to be involved in this crucial step along their digital journey," said Nikhil Lakhanpal, Co-Founder of Narmi. "A quick, seamless experience has become the norm for any industry operating on digital, and we're thrilled to bring a level of function and automation that prospective WyHy members across Wyoming will benefit from. It's a privilege to work alongside WyHy as they grow.”