Retail

  • A purple "Truist" bank sign attached to the facade of a stone building is shown, with blue sky and a tall building behind it.
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    Truist aims to build 100 new branches in a mass-affluent grab

    The bank is targeting high-growth markets such as Austin, Miami and Dallas in a push that involves hiring more advisers, refining its AI tools and renovating 300 of its current branches.

    By , • Aug. 20, 2025
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    Caitlin Mullen/Banking Dive
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    Ex-Regions teller banned from banking after alleged theft

    Markel O’Neal Calhoun stole nearly $18,000 from the bank last February, the Federal Reserve alleged.

    By • Aug. 20, 2025
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    Trendline

    Top 5 stories from Banking Dive

    Since the approval of Capital One’s acquisition of Discover, banks have increasingly waded into new deals. Beyond that, they’ve doubled down on strategy, from organic growth to branch placement to app design.

    By Banking Dive staff
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    Virginia’s TowneBank to buy NC’s Dogwood in $476.2M deal

    The move would add 17 branches – many along the I-85 corridor in the Carolinas. TowneBank is set to close a separate acquisition of Old Point Financial on Sept. 1.

    By • Aug. 19, 2025
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    Texas lender embraces independence amid flurry of consolidation

    “People like to do business with folks that know the community, know the state, know the region,” and “that’s where banks of our size fit,” said Danny Butler, CEO of San Antonio-based Jefferson Bank.

    By • Aug. 19, 2025
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    Jemal Countess / Stringer via Getty Images
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    CIBC taps new US CEO

    The Canadian bank named Kevin Li the next CEO of its U.S. operations. Current U.S. CEO Shawn Beber will shift to a special adviser role in November before retiring next July.

    By • Aug. 13, 2025
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    Citi exec: Retail simplification is paying off

    “We're not trying to sell different packages or explain the nuances of” various product levels, said Kate Luft, the lender’s head of retail banking. “That's a complication, I would say, externally of Citi right now.”

    By • Aug. 13, 2025
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    Ohio’s First Financial expands Chicago footprint in $142M deal

    The acquisition of BankFinancial, set to close in the fourth quarter, comes roughly a month and a half after First Financial proposed a $325 million purchase of a fellow Ohio lender. 

    By • Aug. 12, 2025
  • A Citizens Bank illuminated signage is framed between two walking pedestrians on the street.
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    Alamy
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    Citizens taps Barclays vet as next CFO

    Aunoy Banerjee will become Citizens’ CFO in October, replacing John Woods, who’s leaving the Providence, Rhode Island-based regional lender to become CFO at State Street.

    By • Aug. 12, 2025
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    Maddie Meyer via Getty Images
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    Berkshire, Brookline dub their post-merger brand Beacon

    The name draws a strong association with Boston, a key market for both banks. The companies expect the $1.1 billion deal to close by September, with systems integration early next year.

    By • Aug. 11, 2025
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    Creative via Getty Images
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    Simmons names next chief; CEO Makris to retire

    Jay Brogdon will succeed George Makris Jr. after he retires at year end. Marty Casteel, a director of the company, will become chair Jan. 1, 2026.

    By • Aug. 5, 2025
  • A Fifth Third Bank sign shows "5/3" with the words "Fifth Third Center" and "Bank Branch" below.
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    Courtesy of Fifth Third Bank
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    Fifth Third, expanding to Alabama, aims to ‘show up differently’

    The lender’s head of consumer banking touts an open-air atmosphere and “consultative” priority that is far removed from his early-career days as a teller.

    By • Aug. 4, 2025
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    Frost CEO: Lending competition heating up

    For the Texas bank, loans lost to other lenders because of structure continued to increase in the second quarter. “I think this represents the level of competition developing in the market,” CEO Phil Green said.

    By • Aug. 1, 2025
  • A brick commerical building entrance facade with a "Capitol One Bank" logo displayed above the doors.
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    Alamy
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    Capital One delivers few details on $265B community plan

    A year after touting a community investment proposal as part of an effort to acquire Discover, the card issuer has yet to lay out program specifics.

    By Tatiana Walk-Morris • July 30, 2025
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    Courtesy of Comerica
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    Activist investor pressures Comerica to sell

    HoldCo alleged that a larger bank could buy Comerica without major capital issues, putting forth PNC, Fifth Third and Huntington as options that “make sense.”

    By • July 29, 2025
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    Courtesy of Synovus Financial
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    Pinnacle, Synovus to combine in $8.6B deal

    Synovus had been the subject of merger rumors earlier in the week. The deal could stand as a test case for banks primed to cross the $100 billion-asset threshold amid expected Trump-era deregulation.

    By • July 25, 2025
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    Old National names KeyBank exec president, COO

    Tim Burke oversaw commercial banking in 12 markets at KeyBank, including Chicago. He succeeds Mark Sander, who retired from Old National this year.

    By • July 23, 2025
  • Sam Altman presenting at OpenAI'S first DevDay
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    Justin Sullivan via Getty Images
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    OpenAI’s Altman didn’t expect banks to take to AI so soon

    Financial institutions have been surprise early adopters of ChatGPT, and the AI industry is on the advent of "intelligence too cheap to meter," OpenAI's CEO and co-founder said at a Fed event Tuesday.

    By • July 22, 2025
  • Two blue ATMs are housed within a modern facade featuring the PNC logo above and are accessible from the sidewalk.
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    Alamy
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    PNC, Coinbase team up on crypto-as-a-service

    The nation’s largest crypto exchange and its seventh-largest bank are joining in their “commitment to a more resilient digital financial system,” the firms said Tuesday.

    By • July 22, 2025
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    Alamy
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    Huntington CFO: Veritex met ‘high bar’ for acquisitions

    The Columbus, Ohio-based bank is largely focused on growing organically, although it remains “opportunistic” about compelling deals, the regional’s finance chief said.

    By • July 21, 2025
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    Texas, Wisconsin banks agree to buy in-state peers

    Prosperity Bancshares in Texas agreed to buy American Bank in a $321.5 million deal, while Bank First Corp. inked a $174.3 million deal with Centre 1 Bancorp. 

    By • July 18, 2025
  • The Phoenix metropolitan area has seen growing hotel occupancy, ADR and RevPAR in recent years driven by strong travel fundamentals.
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    Western Alliance names JPMorgan vet its next CFO

    Vishal Idnani will take the CFO reins in January. Dale Gibbons, who’s been the bank’s finance chief for two decades, will become chief banking officer for deposit initiatives and innovation at the lender.

    By • July 18, 2025
  • State Street headquarters in Boston, MA, USA, on Nov. 11, 2023.
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    JHVEPhoto via Getty Images
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    State Street CTO moves to CIO role

    Andrew Zitney shifted into the role this week, filling a vacancy that opened when Brian Franz took a tech leadership position with Estée Lauder in April.

    By Matt Ashare • July 18, 2025
  • The Phoenix headquarters of Western Alliance Bank is shown.
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    Western Alliance to bring most divisions under one brand

    All six of the bank’s other brands will be scrapped in favor of a unified Western Alliance moniker by the end of the year.

    By • July 17, 2025
  • Bank of America CEO Brian Moynihan speaks during an event at the Economic Club
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    Big bank CEOs talk stablecoin plans

    The prospect of a more favorable regulatory environment for digital assets has large lenders exploring or plotting stablecoin plans, JPMorgan, BofA, Citi and U.S. Bank executives indicated last week.

    By • July 17, 2025
  • A sign reads "Wells Fargo" with the bank's logo below.
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    Wells Fargo workers allege union-busting again

    Employees rallied in Charlotte on Tuesday to call attention to allegations that a senior HR exec at the bank is coercing workers to decertify their union.

    By • July 15, 2025