Retail


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    Kraken decries crypto de-banking amid Metro Bank ban

    Metro is one of several U.K. lenders to impose a bar or limit on deposits into crypto exchanges. A Metro Bank spokesperson says the thrust is to curb fraud.

    By Dec. 19, 2024
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    Avosb via Getty Images
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    Flagstar fined $3.5M for ‘misleading’ after 2021 cyberattack

    The bank “negligently made” materially misleading statements after a hack that resulted in the theft of 1.5 million customers’ personally identifying information.

    By Dec. 19, 2024
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    Permission granted by O’Malley Hansen Communications
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    Trendline

    Customer service

    Banks and fintechs have a choice when looking to grow: Identify a new customer segment and expand services, or drill down and better serve the clients they have.

    By Banking Dive staff
  • BaaS, Banking as a service, fintech, financial technology, mobile banking, contactless payment
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    Tracker

    A running list of BaaS banks hit with consent orders in 2024

    Regulators have taken a harder look at bank-fintech partnerships. Experts said the orders highlight gaps in due diligence and monitoring related to third-party partners.

    Dec. 18, 2024
  • The skyline of Columbus, Ohio, seen behind a river.
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    The image by jpmueller99 is licensed under CC BY 2.0
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    Ohio’s Northwest to acquire Penns Woods in $270.4M deal

    Buying the holding company for Jersey Shore State Bank and Luzerne Bank will give Northwest 24 added Pennsylvania locations and create a $17 billion-asset bank.

    By Dec. 18, 2024
  • The financial district in Boston, seen against the Boston Harbor at sunrise showcasing a mix of contemporary and historic buildings.
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    Berkshire, Brookline ink $1.1B merger

    The Massachusetts banks will together create a $24 billion-asset, 148-branch institution in a transaction expected to close in the second half of 2025.

    By Dec. 17, 2024
  • A sign reads "New York Community Bank" and "A division of Flagstar Bank, N.A., Member FDIC"
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    Spencer Platt / Staff via Getty Images
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    Flagstar makes 2nd CFO change this year

    Lee Smith, the bank’s president of mortgage, will take over as chief financial officer Dec. 27, as Craig Gifford will “reengage in personal endeavors outside of banking,” Flagstar said. Gifford joined Flagstar in April.

    By Dec. 17, 2024
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    SouthState, Independent deal approved by Fed

    The roughly $2 billion deal is the second banking investment or combination to which the central bank has given its blessing in as many days.

    By Dec. 13, 2024
  • A person wearing a blue hat and light t-shirt walks past a KeyBank branch location, as the glass reflects the street scene.
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    Scotiabank gets Fed’s approval to take bigger KeyBank stake

    The earlier-than-expected green light will let the Canadian lender proceed to Phase 2 of its investment — a $2 billion infusion and the right to name two directors to the Cleveland bank’s board.

    By Dec. 13, 2024
  • Ally Financial, NYSE facade
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    Courtesy of Ally Financial
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    Ally CEO indicates card business not a core focus

    “In a world of limited capital and limited expenses,” the bank’s next dollar is “not going to go there, despite the fact that it’s a very strong business,” Michael Rhodes said of Ally’s card unit.

    By Dec. 13, 2024
  • A Wells Fargo bank signage is seen on Broadway on December 20, 2022 in New York City.
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    Michael M. Santiago via Getty Images
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    Nonbranch Wells Fargo workers vote to unionize

    A group of conduct management investigators spread across the country voted to join Wells Fargo Workers United. The National Labor Relations Board certified the vote Tuesday.

    By Dec. 12, 2024
  • Wells Fargo CEO Charlie Scharf
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    Wells Fargo’s Scharf calls for capital requirements clarity

    The bank’s CEO on Wednesday called uncertainty around how much extra capital banks will be required to hold “a crazy way to run a system.”

    By Dec. 11, 2024
  • PNC CEO Bill Demchak
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    PNC’s Demchak: De-regulation clamor is overblown

    “I think people are a little bit too excited … that they’re just going to let everybody run free here,” the Pittsburgh bank's CEO said. “I don’t see that at all.”

    By Dec. 11, 2024
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    Kiran Ridley via Getty Images
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    Could a French bank foil UniCredit’s play for Banco BPM?

    Crédit Agricole boosted its stake in BPM — borrowing a strategy UniCredit used on Commerzbank. The French bank insists it doesn’t aim to buy BPM. The Italian government seems OK with that.

    By Dec. 9, 2024
  • A newer PNC branch is shown, with "PNC" signage on the exterior of the building.
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    Courtesy of PNC
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    Q&A

    PNC leans into branch staff with hospitality industry roots

    “It’s a mindset,” one executive said. “We want people that are client advocates, that can drive the hospitable environment that we’re looking for, but also have the intellect, the curiosity to help.”

    By Dec. 9, 2024
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    Kate Tornone/Banking Dive
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    Citizens tweaks features, eyeing primacy for customers

    Recent upgrades to the super-regional’s digital experience are aimed at fueling primacy with clients, a Citizens executive said, as banks vie to be their customers’ No. 1.

    By Dec. 6, 2024
  • A bicyclist rides by a Wells Fargo bank branch in San Francisco, California
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    Justin Sullivan / Staff via Getty Images
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    Wells Fargo to lay off hundreds in Oregon

    The Hillsboro and Salem offices, with 500 and 221 employees, respectively, might be impacted by the lender’s decision to pull out of these locations, according to a WARN notice filed Tuesday.

    By Dec. 5, 2024
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    TD shelves growth targets in wake of AML settlement

    The embattled Canadian lender is undergoing a strategic review of its priorities and opportunities. “Everything is on the table,” said Raymond Chun, the bank’s current COO who will take the CEO reins in April.

    By Dec. 5, 2024
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    Thread Bank CEO anticipates more ‘reasonable’ regulatory environment under Trump

    The lender – hit with an FDIC consent order this year – has tried to ensure its house “can withstand the storm,” rather than simply “being mad at the weather,” CEO Chris Black said.

    By Dec. 4, 2024
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    Permission granted by Fifth Third Bank
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    Fifth Third uses heat mapping to plot where to put new branches

    A tool to analyze existing retailers, competitor presence, local income and cell phone data is helping the super-regional place 200 added locations by 2028.

    By Dec. 4, 2024
  • Panoramic view of South Beach at Miami South Pointe Park with high skyscrapers
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    Tomas Kozak via Getty Images
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    United Community Banks to deepen Miami-area footprint in $80M deal

    The South Carolina-based lender will buy American National Bank in its sixth acquisition since 2018.

    By Dec. 4, 2024
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    TomasSereda via Getty Images
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    Metropolitan Commercial Bank ‘aided and abetted’ Voyager fraud: lawsuit

    MCB is accused of defrauding customers of crypto exchange Voyager Digital, many of whom have been unable to access their funds since Voyager’s 2022 bankruptcy.

    By Dec. 3, 2024
  • SEC settles ransomware case against ICBC unit

    The agency opted not to impose a fine on the U.S. unit of China's largest bank, which had difficulty updating system books and records after a 2023 cyberattack.

    By Dec. 3, 2024
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    Archive Photos via Getty Images
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    Fed approves United-Piedmont merger

    The Federal Reserve cleared United Bank to proceed with its proposed $267 million acquisition of Piedmont Bancorp less than seven months after the deal was announced.

    By Dec. 2, 2024
  • A sign for CitiBank is seen on the bank branch in Manhattan on March 01, 2024 in New York City.
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    Spencer Platt / Staff via Getty Images
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    Citi separates Mexico retail ops from institutional business

    The move sets up the bank to spin off Banamex in an IPO, as planned. The timing of that will depend on regulatory approval, but the bank has long targeted next year.

    By Dec. 2, 2024
  • An equestrian statue of Roman emperor and stoic philosopher Marcus Aurelius on Capitoline Hill in Rome, Italy.
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    PaoloGaetano via Getty Images
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    BPM spurns UniCredit’s takeover bid

    The bank blasted what it sees as a weak premium. Its CEO warned a deal would cost BPM 6,000 jobs. And Italian officials expressed concern that a UniCredit tie-up would stall efforts to grow BPM.

    By Nov. 27, 2024