Retail

  • customers sit and talk or play on their cell phones in a bank of america financial center lobby
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    Courtesy of Bank of America
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    Bank of America to open 150 locations through 2027

    Forty are anticipated to open by year’s end. All in, the bank has invested more than $5 billion across its branch footprint since 2016.

    By • May 13, 2025
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    Matt Cardy / Stringer via Getty Images
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    BNP Paribas shareholders approve higher age limit for CEO

    The French bank’s investors Tuesday backed moves to allow 63-year-old Jean-Laurent Bonnafé and 74-year-old Jean Lemierre to remain in the chief executive and board chair roles longer.

    By • May 13, 2025
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    Trendline

    The Banking Dive Outlook on 2022

    Some narratives in 2022, such as office returns, will seem like a logical progression from the year before. Others, such as the regulatory sphere and shift toward smaller M&A, may mark a big shift from the previous 12 months.

    By Banking Dive staff
  • The Capital One logo is displayed on the side of its headquarters in McLean, Va.
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    Win McNamee via Getty Images
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    Capital One asks judge to toss Trump de-banking lawsuit

    The Trump Organization’s “generalized allegations” of politically motivated de-banking don’t hold up and its claims lack “factual or legal support,” the bank said Wednesday.

    By • May 9, 2025
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    lucky-photographer via Getty Images
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    Wall Street bonuses to drop amid market volatility, consultant finds

    Bonuses in equity underwriting are predicted to plunge up to 20% as firms in the initial public offering market take a “wait and see” approach, Johnson Associates said. 

    By • May 8, 2025
  • A Banco Santander's logo is seen at a bank's branch before a news conference to announce the 2019 results on January 29, 2020 in Boadilla del Monte, in Madrid, Spain.
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    Pablo Blazquez Dominguez via Getty Images
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    Santander closing 18 US branches by August

    Six of the locations are in Massachusetts, along with four each in New Jersey and Pennsylvania, two in New York and one each in New Hampshire and Rhode Island. The bank is leaning into its digital platform.

    By • May 7, 2025
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    3 ex-U.S. Bank employees tried to lure affluent clients, lawsuit alleges

    Three ex-wealth managers “aggressively pursued” former clients to follow them to a Royal Bank of Canada subsidiary, U.S. Bank alleges in a lawsuit.

    By • May 6, 2025
  • Scott Bessent, secretary of the Treasury Department, speaks while gesturing with his hands.
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    Andrew Harnik / Staff via Getty Images
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    Treasury’s Bessent: Private credit surge underscores need for bank deregulation

    “The growth of private credit tells me that the regulated banking system has been too tightly constrained,” Scott Bessent said Monday.

    By • May 6, 2025
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    Ryan Wewers via Getty Images
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    First National Bank of Omaha to buy Kansas City bank

    FNBO is the 16th-largest bank by market share in Kansas City. The deal, expected to close this year, will boost its position to ninth.

    By • May 5, 2025
  • BNY Mellon new name, logo
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    Spencer Platt/Getty Images via Getty Images
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    BNY ups in-office requirement to 4 days per week

    The bank is implementing the policy Sept. 2. It has allowed employees to work remotely two days a week since the first half of 2023.

    By • May 1, 2025
  • The HSBC sign and logo pictured outside a bank branch.
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    Matt Cardy via Getty Images
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    HSBC chair to retire by year’s end

    Mark Tucker, who joined the bank in 2017, will step down from his role in the next seven months after a successor is selected.

    By • May 1, 2025
  • The exterior of a Citizens Bank is pictured.
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    Kate Tornone/Banking Dive
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    Citizens CFO heads to State Street

    Brendan Coughlin, meanwhile, was named Citizens' president. John Woods' exit from the bank appears to solidify Coughlin's status as a potential CEO successor.

    By • April 30, 2025
  • Rohit Chopra is seated in front of a microphone as Elizabeth Warren walks behind him during a Congressional hearing.
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    Kent Nishimura / Stringer via Getty Images
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    Warren, Chopra warn of ‘real price to pay’ on DOGE

    The former CFPB director pointed to a rise in uninsured deposits amid recent market turmoil.

    By • April 29, 2025
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    Huntington ahead of schedule on Carolinas expansion, CFO says

    The bank has 37 of the 55 branches it plans to open in North and South Carolina under letter of intent for real estate development, Huntington CFO Zach Wasserman said.

    By • April 28, 2025
  • PNC signage is seen atop an office building.
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    Jeff Swensen / Stringer via Getty Images
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    PNC’s COO is leaving the bank

    E. William Parsley’s departure thins the ranks of executives beneath CEO Bill Demchak but may clarify new President Mark Wiedman’s position as a potential successor.

    By • April 25, 2025
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    Eastern Bank to broach Rhode Island with $490M HarborOne deal

    The transaction, set to close in the fourth quarter, would add 30 locations and $5.7 billion in assets to Eastern. The Boston bank has tended to expand through acquisition every two years.

    By • April 25, 2025
  • A Citizens Bank branch on a New York City street is seen as people walk by in front of the building.
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    Caitlin Mullen/Banking Dive
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    Citizens aggressively reinvests in its existing footprint

    While some competitors chase expansion in the Southeast, the Providence, Rhode Island-based lender is redesigning branches to double down on deeper relationships, said Nuno Dos Santos, head of the bank’s retail network.

    By • April 24, 2025
  • Homes and palm trees in the foreground, with the Los Angeles skyline and San Gabriel Mountains in the background
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    Mario Tama via Getty Images
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    Columbia to expand in SoCal with $2B acquisition of Pacific Premier

    The Tacoma, Washington-based lender’s Umpqua retail network will change its name to Columbia Bank later this year as part of the deal.

    By • April 24, 2025
  • A sign hangs above an entranceway to a Capital One Café on February 19, 2024, in Miami, Florida.
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    Joe Raedle / Staff via Getty Images
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    Capital One readies for Discover integration work

    With Discover, “we will be going back into the world of data centers” for “a number of years,” Capital One CEO Richard Fairbank said Tuesday.

    By • April 23, 2025
  • A bank branch is shown with the "Regions" name on the exterior of the building.
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    Inside Regions’ effort to upskill its SMB, mass-affluent bankers

    The regional lender is honing the way a group of its bankers manage small-business customer relationships as competition rises in the Southeast.

    By • April 16, 2025
  • Ally Financial, NYSE facade
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    Courtesy of Ally Financial
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    Ally’s DEI suit dismissed after bank reduces emphasis

    America First Legal dropped its lawsuit against Ally Financial after the lender largely scrubbed diversity references from its public filings.

    By • Updated April 28, 2025
  • Raymond Chun, TD executive, poses for a photo wearing a suit and tie
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    Courtesy of TD
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    TD acknowledges ‘darkest day’ in shareholder meeting

    The bank’s chair called October’s $3.09 billion settlement “extraordinarily painful.” Investors voted in four new board members Thursday, including Morgan Stanley’s former deputy CFO.

    By • April 11, 2025
  • Jamie Dimon, the CEO of JPMorgan Chase bank, talks and holds his hands out in front of him.
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    Kevin Dietsch / Staff via Getty Images
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    Dimon points to ‘turbulence,’ sees uncertainty persisting through July

    The trade war poses certain risks to JPMorgan Chase, given its global reach. “Add that to the list of worries – we will be in the crosshairs,” CEO Jamie Dimon said Friday.

    By • April 11, 2025
  • Scott Bessent, secretary of the Treasury Department, speaks in front of a blue background.
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    Kayla Bartkowski / Staff via Getty Images
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    Treasury eyes bigger regulatory role, Bessent says

    The treasury secretary said he wants regulatory tailoring to ensure smaller community banks matter on a wider scale.

    By • April 9, 2025
  • An exterior shot of a Fifth Third Bank location is shown
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    Courtesy of Fifth Third
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    Fifth Third hires ex-M&T CFO to lead regional banking

    Darren King will “drive strategy, cultivate talent and pursue growth” as Fifth Third pushes southeast, the bank said. He succeeds Kris Garrett, the lender’s retiring wealth and asset manager.

    By • April 9, 2025
  • PNC signage is seen atop an office building.
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    Jeff Swensen / Stringer via Getty Images
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    PNC picks BlackRock vet as next president

    Mark Wiedman, most recently the head of BlackRock’s global client business, was named the super-regional’s next president, filling the vacancy left when Michael Lyons departed to lead Fiserv earlier this year.

    By • April 8, 2025