Retail


  • Truist CEO Bill Rogers speaks into a microphone
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    Drew Angerer / Staff via Getty Images
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    Truist CEO: No ‘merger hangover’ with expenses

    As the bank approaches five years since the completion of the SunTrust-BB&T merger, Truist CEO Bill Rogers sought to assure analysts Thursday that it’s on offense rather than defense.

    By Oct. 17, 2024
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    Kevin Dietsch / Staff via Getty Images
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    Fairway to pay $9.9M in redlining settlement

    The lender allegedly discouraged residents of Black-majority neighborhoods from applying for mortgages. Fairway said the complaint “appears to be intentionally inflammatory in nature.”

    By Oct. 16, 2024
  • The exterior of Five Star Bank's Rancho Cordova office building is shown, with "Five Star Bank" in white letters at the top left of the building exterior. Explore the Trendline
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    Permission granted by Smriti Shakargaye
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    Trendline

    Top 5 stories from Banking Dive

    Everything old is new again. One year after Citi’s reorganization, progress comes in “fits and starts.” Meanwhile, a contentious proposed rule is generating “voluminous” feedback after 14 months.

    By Banking Dive staff
  • Michelle Bowman speaks at an April 2024 event
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    (2024). [Photo]. Retrieved from Federal Reserve.
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    Credit unions, fintechs should face same regulations as banks: Fed’s Bowman

    “[Community banks] are also subject to a broader range of restrictions imposed by regulatory requirements…the disparity in the legal framework can have a distortive effect on competition,” Bowman said.

    By Oct. 15, 2024
  • Citi CEO Jane Fraser speaks into a microphone as people sit behind Fraser.
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    Win McNamee / Staff via Getty Images
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    Citi ‘can walk and chew gum at the same time’: Fraser

    CEO Jane Fraser cited the bank’s ability to cut expenses while addressing the data, risk and control flaws regulators have flagged.

    By Oct. 15, 2024
  • Goldman Sachs CEO David Solomon appears onstage.
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    Paul Morigi via Getty Images
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    Goldman profits soar 45% year over year

    CEO David Solomon touted an “improving operating environment” and reported gains in wealth management and investment banking fees. But its Platform Solutions business saw a 42% quarterly drop.

    By Oct. 15, 2024
  • An aerial shot of Green Bay, Wisconsin at night shows buildings near the riverfront.
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    Creative via Getty Images
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    Associated Bank takes ‘needs-based’ approach to growth

    The Wisconsin lender’s sales team has retrained to have “more holistic conversations” with clients and use “advice and guidance” as its bedrock, an executive said.

    By Oct. 14, 2024
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    Sponsored by Federal Reserve Financial Services

    Increasing ROI and managing risk with the FedNow® Service

    Benefits of instant payments extend beyond customer convenience.

    Oct. 14, 2024
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    Sean Pavone via Getty Images
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    Michigan bank ex-exec sues for alleged retaliation

    Todd Gray says bank higher-ups pushed him away when he showed concern about a new mortgage subsidiary. That subsidiary cost the bank millions of dollars before shutting down last year, he said.

    By Oct. 11, 2024
  • JPMorgan CEO Jamie Dimon, seated near a floral arrangement, speaks during an event hosted by The Atlantic.
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    Tasos Katopodis / Stringer via Getty Images
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    Dimon won’t rule out government role

    The JPMorgan CEO largely dismissed the idea of serving in the next presidential administration, but he said, “I don’t make promises.” Wells Fargo’s CEO, meanwhile, said work on the bank’s AML issues is well underway.

    By Oct. 11, 2024
  • First Interstate hires 37-year Colorado banking vet as next CEO

    Jim Reuter retired this year as FirstBank’s CEO, saying he was “looking forward to pursuing other interests.” As it turns out, that includes leading another bank.

    By Oct. 11, 2024
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    After Helene, banks aim to meet needs ‘exactly where they’re at right now’

    With Hurricane Milton tearing through Florida just after Helene devastated parts of the Carolinas and Tennessee, banks with a heavy Southeast presence are working to provide employees and customers with financial relief and basic needs like showers.

    By Oct. 10, 2024
  • Woman stands under TD Bank sign.
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    Drew Angerer via Getty Images
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    TD hit with asset cap, $3B in penalties over AML woes

    The bank will pay $1.8 billion to the Justice Department, $1.3 billion to FinCEN, and growth will be restricted in the bank’s U.S. retail unit.

    By , Oct. 10, 2024
  • Digital bank, Grasshopper Bank
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    Grasshopper Bank to buy Auto Club Trust

    Grasshopper's deal with ACT, a subsidiary of The Auto Club Group, would increase its assets to $1.4 billion.

    By Oct. 9, 2024
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    Dan Kitwood via Getty Images
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    Crypto.com sues SEC

    The exchange is now one of several sparring with the Securities and Exchange Commission.

    By Oct. 9, 2024
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    Getty Images/Staff via Getty Images
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    Credit union deal record extends

    Community First Bank is the 18th proposed whole-bank acquisition by a credit union this year, and the sixth with ties to Washington state.

    By Oct. 9, 2024
  • FTX signage is shown with a phone in the foreground
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    Leon Neal / Staff via Getty Images
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    FTX bankruptcy plan would give ex-customers an extra 19%

    Creditors will receive up to $16.5 billion, nearly two years after their funds were frozen by the crypto firm’s shocking bankruptcy, according to a plan approved by a judge Monday.

    By Oct. 8, 2024
  • An aerial shot of Little Rock, Arkansas shows a river, bridges and a number of downtown buildings.
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    Creative via Getty Images
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    Tech costs, regulatory demands among community bankers’ top worries

    A recent survey of community bankers also cited cost of funds as a top risk, amid the higher rate environment. “Right now, our motto is ‘Survive until 2025,’” a Pennsylvania community bank CEO said.

    By Oct. 8, 2024
  • Two people with their backs to the camera use Bank of America ATMs.
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    Justin Sullivan / Staff via Getty Images
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    Bank of America users report online access issues

    Some customers said they were unable to sign in to their accounts. Others reported seeing incorrect or untimely balances. The issues “have largely been resolved,” the bank said Wednesday night.

    By Oct. 3, 2024
  • A group of people wait outside a grocery store glass door that has a sign posted on it.
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    Jonathan Drake/Reuters

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    Hurricane Helene aftermath prompts card, cash troubles

    After the storm ripped through the southeastern U.S., consumers and merchants have been left grappling with card network outages and cash shortages.

    By Lynne Marek • Oct. 3, 2024
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    YurolaitsAlbert/iStock via Getty Images
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    2025 banking conference roundup

    Gatherings can serve as idea generators, measuring sticks and connectors, as attendees meet to discuss innovations like AI, banking’s intersection with fintech and the future of capital requirements.

    By Oct. 1, 2024
  • A sign reads "Wells Fargo" outside of a Wells bank branch.
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    Michael M. Santiago / Staff via Getty Images
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    Wells Fargo faces new class-action suit over cash sweeps

    A lawsuit filed Tuesday accused the lender of underpaying interest “to enrich itself at its customers’ expense.”

    By Sept. 26, 2024
  • Two people with their backs to the camera use Bank of America ATMs.
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    Justin Sullivan / Staff via Getty Images
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    Bank of America adds family banking to give parents control of kids’ spending

    The lender isn’t the first to launch such a product, as the opportunity to grow with Gen Z and Gen Alpha draws more players.

    By Sept. 26, 2024
  • Two business people are signing contract.
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    simarik via Getty Images
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    NY credit union-bank tie-up pushes 2024 to brink of M&A record

    Rochester-based ESL's proposed acquisition of Generations Bancorp is the 16th announced whole-bank purchase by a credit union this year, tying it with 2022.

    By Sept. 24, 2024
  • Bank of America ATMs are seen in NYC.
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    Mario Tama via Getty Images
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    Bank of America on pace to open 165 branches by 2026

    The lender’s expansion will include roughly 40 branch openings this year, including its first location in Louisville, Kentucky.

    By Sept. 23, 2024
  • A panoramic view of Waikiki and Diamond Head from Tantalus lookout in the Puu Ualakaa State Park, Honolulu, Oahu, Hawaii.
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    zhuzhu via Getty Images
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    Hawaii bank rebuffs investor group’s acquisition offer

    Territorial Bank is in the middle of an acquisition process by California’s Hope Bancorp. A recent offer by Blue Hill Advisors was unsolicited.

    By Sept. 23, 2024