Retail: Page 2


  • Webster eyes $100B threshold, invests in hiring and tech

    The Connecticut-based bank aims to hire about 200 people this year, including adding about two dozen technology and cybersecurity employees, Webster’s CIO said.

    By March 14, 2025
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    Q&A

    Citi pursues partnerships to elevate its pay-over-time tool

    The bank doesn’t need partnerships for its credit card customers to access Flex Pay, but tie-ups offer customer convenience and visibility, said Citi’s Jeff Chwast.

    By March 13, 2025
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    Trendline

    M&A

    President Donald Trump’s reelection was predicted to yield loosened regulation. But tariff volatility and economic uncertainty has thrown a wrench into an expected boom in mergers and acquisitions.

    By Banking Dive staff
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    NYDFS chief details changes spurred by Signature failure

    The regulator implemented new escalation protocols and an operational stress testing exercise to keep a closer eye on the “C students” under its watch, Adrienne Harris said Tuesday.

    By March 12, 2025
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    Trump Organization accuses ‘woke’ Capital One of de-banking

    The lender de-banked some 300 Trump Organization accounts because it believed “the political tide at the moment favored doing so,” a lawsuit contends. Eric Trump has suggested more big banks may be targeted.

    By March 10, 2025
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    Courtesy of Comerica
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    Comerica urges judge not to give CFPB more time on lawsuit

    The stay requested by the CFPB would prolong the harm Comerica is experiencing due to the “meritless” lawsuit, the bank said.

    By March 7, 2025
  • An employee gets into his car after arriving to work to a shuttered Silicon Valley Bank (SVB) headquarters in Santa Clara, California.
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    Justin Sullivan via Getty Images
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    SVB’s ex-parent company sues First Citizens over trademarks

    SVB Financial Trust alleges First Citizens failed to acquire trademarks, including the SVB name and logo, when it bought the bank in 2023. First Citizens denies the claims.

    By March 6, 2025
  • Citizens Financial Group branch
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    TD’s US consumer-banking chief jumps to Citizens

    The Providence, Rhode Island-based bank also named Wells Fargo veteran Michelle Moosally as its next general counsel and chief legal officer.

    By March 4, 2025
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    Puerto Rico’s biggest bank names next CEO

    Javier Ferrer will be elevated to CEO from his current post as president and operations chief once CEO Ignacio Alvarez steps down at the end of June.

    By Feb. 28, 2025
  • A sign above an ATM at a Capital One Café on February 19, 2024, in Miami, Florida.
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    Joe Raedle / Staff via Getty Images
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    CFPB ditches lawsuit against Capital One

    The bureau reversed course Thursday after accusing the bank last month of obscuring a higher-paying savings product from some legacy savings account holders.

    By Feb. 28, 2025
  • Green and white signage on the exterior of a building reads "TD Bank."
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    Spencer Platt / Staff via Getty Images
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    TD racks up AML remediation costs

    After spending $86 million in Q1, the bank expects to spend $500 million on AML remediation costs and governance and control investment in fiscal 2025.

    By Feb. 27, 2025
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    Chansak Joe
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    Old Second boosts Chicago-area footprint in $197M Evergreen deal

    The transaction will allow Old Second to expand into powersports lending. The deal comes six months after the bank agreed to buy five Chicago-area branches from Indiana’s First Merchants Bank.

    By Feb. 26, 2025
  • The JPMorgan Chase logo is seen at their headquarters building on May 26, 2023 in New York City.
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    Michael M. Santiago via Getty Images
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    JPMorgan to lay off 121 in NJ

    The cuts are part of what was previously reported, according to a spokesperson. Hundreds of open positions remain in New Jersey.

    By Feb. 25, 2025
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    CFPB drops case against SoLo Funds

    The bureau’s lawsuit against the online lending platform – filed during Rohit Chopra’s tenure – “was wrong” and “the weaponization of ‘consumer protection’ must end,” the CFPB’s Acting Director Russ Vought said Sunday.

    By Feb. 24, 2025
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    Ryan Wewers via Getty Images
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    UMB embraces ‘consolidator’ role

    The bank’s recent acquisition of HTLF boosted its wealth business by 32% “overnight” and doubled its branch footprint. But UMB CEO Mariner Kemper said he is taking systems conversion deliberately slowly.

    By Feb. 20, 2025
  • A Citi bank branch is shown, as a person walks by. Window signs advertise the bank's offerings.
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    Spencer Platt / Staff via Getty Images
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    Citi’s Sieg sees tech lag as an invitation to innovation

    The bank’s market position – behind its peers – is a challenge that allows it to find ways to leapfrog competitors, Citi’s wealth chief said.

    By Feb. 13, 2025
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    ‘Taking stock’: BofA and JPMorgan execs weigh in on Trump 2.0

    While Bank of America CEO Brian Moynihan called the recent regulatory shift “classic re-engineering,” one peer exec said the changes “are taking all the oxygen in the room.”

    By Feb. 12, 2025
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    Citi’s year-end promotions total 8,500

    That figure was similar to past years, following the bank’s broad reorganization and despite earlier reporting Citi would promote far fewer employees in 2024.

    By Feb. 7, 2025
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    Ex-Huntington branch manager sues bank, raising FMLA allegations

    Terri Estepp alleged she was fired from Huntington Bank after nearly 28 years because she took FMLA leave to care for her dying daughter. The bank said her termination is unrelated.

    By Feb. 6, 2025
  • Pedestrians pass by a Wells Fargo bank branch.
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    Michael M. Santiago via Getty Images
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    Fed terminates 2 Wells Fargo consent orders

    Both orders were issued in 2011 and address mortgage business issues. Wells has resolved nine consent orders since 2019, and five remain, the bank said.

    By Feb. 4, 2025
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    OCMBC appoints new president after exec is charged with murder, DUI

    Serene Vernon has been placed on leave following a vehicle accident that left a man dead Friday. John Hamel has replaced her as president.

    By Feb. 4, 2025
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    Kate Tornone/Banking Dive
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    Citizens chief experience officer to retire

    Beth Johnson, who’s held key leadership roles at the bank for 11 years, will step down in March. The bank is hiring for a new senior executive role overseeing an expanded corporate strategy function.

    By Feb. 3, 2025
  • A Banco Santander's logo is seen at a bank's branch before a news conference to announce the 2019 results on January 29, 2020 in Boadilla del Monte, in Madrid, Spain.
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    Santander names next US CEO

    Christiana Riley’s appointment is part of a greater restructuring, a source told Reuters. Her appointment was announced by Executive Chair Ana Botin on LinkedIn.

    By Feb. 3, 2025
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    What’s coming for the banking industry in 2025

    Banking Dive takes a look at several trend areas — from M&A to regulation — to give its best guess on developments to come this year. But as observers in the ESG sector will tell it, change has been rapid and thorough.

    By Banking Dive staff • Jan. 31, 2025
  • A sign reads "New York Community Bank" and "A division of Flagstar Bank, N.A., Member FDIC"
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    Spencer Platt / Staff via Getty Images
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    Flagstar to close roughly 60 retail branches this year

    The bank also aims to shutter 20 private-client retail locations as part of its efforts to cut $600 million in costs in 2025, CFO Lee Smith said Thursday.

    By Jan. 30, 2025
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    Frost Bank exec: AI to usher in simpler mobile banking era

    As bank apps stuffed with features have become complicated, AI will enable apps to become smarter and more customized for customers, said Jimmy Stead, the lender’s consumer banking and technology chief.

    By Jan. 29, 2025