Technology: Page 48
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Courtesy of Samsung
Samsung to launch US debit card this summer with SoFi
The South Korean company joins competitors Apple and Google, as more tech giants announce plans to offer banklike products.
By Anna Hrushka • May 11, 2020 -
Do bank branches have a future? Pandemic reveals ultimate 'A/B test'
Many customers turned to digital options once banks began temporarily closing branches in March. Most may not be missing the trip.
By Anna Hrushka • May 6, 2020 -
Explore the Trendline➔
da-kuk via Getty Images
TrendlineArtificial intelligence
Banks are enthusiastic about AI’s promises. But can they get customers on board, and will regulators let the innovation happen?
By Banking Dive staff -
Chen Nergal, © Hyper Labs, Inc.
Sponsored by HyperscienceIt's time to take control of our digital future
Enterprises are turning to automation to become faster and more responsive, but not all solutions are made alike.
May 5, 2020 -
Capital One hires away Goldman's CISO to help with breach response
Goldman hired a former Morgan Stanley exec as its next permanent CISO. Twenty-year bank veteran Phil Venables, who served as Goldman's interim CISO, is headed to Google Cloud.
By Dan Ennis • Updated Dec. 18, 2020 -
Permission granted by GoCardless
How GoCardless's CFO preserves long-term ambition amid pandemic
The London-based fintech prioritizes reducing non-headcount spend as the coronavirus shifts executives' focus from growth to cost control.
By Jane Thier • May 1, 2020 -
More than half of US consumers paying contactless, Mastercard finds
Banks such as HSBC, JPMorgan Chase and Bank of America have ramped up their efforts to push consumers toward tap-and-go technology. The coronavirus may prove the catalyst for behavioral shift.
By Dan Ennis • April 30, 2020 -
Credit union trade group questions PPP's batch processing system
The 5,000 minimum required to submit loans in batches is too high to benefit smaller lenders like credit unions, CUNA Chief Advocacy Officer Ryan Donovan told Banking Dive.
By Anna Hrushka • April 29, 2020 -
Fotolia
ColumnDay 1 of PPP's Round 2 didn't bring the refresh bankers wanted
Technical glitches and overwhelming demand again took down the SBA's loan processing system, as lenders ponder all-nighters, equality and copious screen-checking.
By Dan Ennis • April 28, 2020 -
Westend61 via Getty Images
Sponsored by Bold360COVID-19: How to empower financial services with four steps for a seamless CX across channels
The crisis has disrupted the way customers access financial services. Harness organizational agility to future-proof your operations with these crucial steps.
By Nicole Lawler, Manager of Customer Experience Technologies at LogMeIn • April 28, 2020 -
Lenders get 2nd chance to correct PPP flaws
Despite some negative press, the first rollout of the SBA program has let some banks prove they can help their customers even in the worst of times, said David Zaring, a Wharton professor of legal studies and business ethics.
By Anna Hrushka • April 27, 2020 -
Rawpixel.com/Shutterstock.com
Sponsored by TrackViaSpreadsheets costing mortgage providers more than they realize
IT leaders discover a cost-effective way to take full advantage of automating back-office processes.
April 27, 2020 -
Courtesy of Monzo press kit
Monzo applies for US banking license
The British digital bank, which is furloughing up to 295 U.K. employees and closing a Las Vegas office, told the OCC it expects most of the disruption from the coronavirus pandemic to have subsided by its launch date.
By Anna Hrushka • April 23, 2020 -
Mastercard turns brand-building effort toward streaming as consumers stay home
"The brand has to be visible. We cannot go dark," Chief Marketing Officer Raja Rajamannar said. "But the time is not to sell, this is a time to serve."
By Peter Adams • April 23, 2020 -
Moven's lean toward B2B was part reach, part mission, CEO says
"Part of our original vision ... was to improve the lives of tens of millions of consumers, so that becomes a more critical imperative for us ... versus what type of a business model we have," Moven CEO Marek Forysiak said.
By Kate Patrick Macri • April 23, 2020 -
Fotolia
$60B carveout for small lenders doesn't solve PPP's problems, fintech exec says
The set-aside should have taken into account the size of loan, not the bank, Funding Circle's Ryan Metcalf told Banking Dive.
By Anna Hrushka • April 23, 2020 -
Betterment launches checking, savings accounts
The robo-adviser has seen signups grow, even in the worst weeks of the coronavirus pandemic, CEO Jon Stein said.
By Anna Hrushka • April 22, 2020 -
OlyaSolodenko/iStock via Getty Images
'Hours matter' as fintechs angle for new wave of PPP money
Nonbank lenders are better positioned this time, but the new infusion may last only a couple days, a trade group leader says.
By Anna Hrushka • April 21, 2020 -
Opinion
Banks prioritize technology to deliver during coronavirus crisis
At a time when human-to-human contact presents a risk, automation is seeming less like a disruption, writes Octavio Marquez, senior vice president and managing director, Banking Americas, at Diebold Nixdorf.
By Octavio Marquez • April 20, 2020 -
Varo
Challenger bank Moven endorses Varo ahead of account closures
Moven began notifying its customers last month that it would close its consumer banking accounts April 30. The fintech had planned to spin off its digital bank, but the coronavirus crisis put a dent in the project's funding.
By Anna Hrushka • April 17, 2020 -
Houston de novo Agility eyes a female front office and a tech focus
"It became clear that we needed to set an example and provide opportunities for women to be at the level they deserve to be at," CEO Lauren Sparks told Banking Dive.
By Hillary Richard • April 17, 2020 -
Permission granted by Current
Digital bank Current flexes quick delivery of coronavirus relief checks
About 45% of the stimulus money that's been issued to Current's customers has already been spent — mostly on essential items, such as gas and groceries, said Adam Hadi, the company's vice president of marketing.
By Anna Hrushka • April 15, 2020 -
PayPal, Square, Intuit approved to participate in coronavirus relief program
The ability to provide the loans is a major step for fintechs, which have been lobbying Congress for weeks for the opportunity to assist in the program.
By Anna Hrushka • April 13, 2020 -
Permission granted by Upgrade
Upgrade accelerates launch of contactless card amid COVID-19 pandemic
"Going contactless in this environment, if there's ever been a time to do so, that's now," the challenger bank's co-founder and CEO, Renaud Laplanche, told Banking Dive.
By Anna Hrushka • April 9, 2020 -
Permission granted by SoFi
Personal finance startup SoFi to acquire payments platform Galileo for $1.2B
Because many of Galileo's clients are SoFi competitors, the deal could raise conflict-of-interest questions, one expert says.
By Anna Hrushka • April 8, 2020 -
Microsoft, Plaid team up to roll out personal finance app
The deal would give Office 365's 38 million users exposure to Plaid, which already serves 11,000 institutions. It also marks a re-entry into financial services for Microsoft after a decade-long absence.
By Dan Ennis • April 2, 2020
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